![]() ![]() The website consistently showed that the last time the agent checked in was several days earlier. The website that indicated the agent status was also frequently incorrect. If the notebook had been reported stolen, I would hope that support is more responsive. They typically took at least two days to respond via e-mail. I also had an issue with response time from technical support. Some firewalls may prevent the program from checking in to Absolute Software’s server. Not all systems are compatible with the persistence module, but compatibility can be checked online. $49,246 Average value of a lost notebook based on replacement cost, detection, forensics, data breach, lost intellectual property costs, lost productivity, and legal, consulting and regulatory expenses Though I couldn’t find the agent on the system, it was working the next day. Once Windows was installed, I let the computer sit overnight in order for the agent to reinstall. I was skeptical of the software’s ability to reinstall itself and had to see it with my own eyes. I installed Computrace LoJack for Laptops on a Windows XP partition and let it run for a few days before deciding to wipe it out and start over. Absolute Software calls this “persistence,” and the feature appears to be supported on most business-class notebooks. One of the greatest attributes of LoJack for Laptops is its ability to reinstall itself should it be removed or the computer re-imaged. However, I was unable to test this feature because the notebook has to be reported stolen in order to delete data or utilize tracking abilities. What’s more important to government agencies is that LoJack can delete data remotely on lost devices. The premium edition comes with a $1,000 guarantee if Absolute Software cannot recover your device. I used a Toshiba Satellite A210 notebook, which was on the supported hardware list, to test LoJack for Laptops. If a protected notebook were to land in the wrong hands, most thieves would never know that their every move was being tracked. There are no icons, program directories or even performance issues to indicate that LoJack is running. I truly would not have known that LoJack was installed if I had not done the installation myself. What would I do if my notebook were stolen? What if the thief gets access to my data? Will I ever see my notebook again? Computrace LoJack for Laptops Premium Edition addresses these issues by allowing the end user to erase sensitive data. ![]() That’s not to say that the thought of theft had never crossed my mind. ![]() I had heard about LoJack but had not had an opportunity to try it myself. When I received the call to review Absolute Software’s Computrace LoJack for Laptops, I was excited. ![]()
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